I've been with Bluehost for years and will be renewing again. In my experience you really can't differentiate providers when things work well. It's when they don't that you find out what you really have. Over the years there have been several "problems" that needed Bluehost attention (most I created on my own). Each time Bluehost support has stepped up and made it work. No pointed fingers, just a total commitment to get the problem solved.

Also, with some hosts what you pay for is what you get. No more, no less. Which is fine for some. But isn't it annoying when you see new plans that are better than the one you have? But that's not the case with Bluehost. As their plans have improved by adding additional upgrades and features, my plan has improve without any hassles. It makes my investment worth more down the road.

After dumping an unresponsive host last February, I moved to BlueHost as they had pretty good ranking where ever I checked. After one year of hosting I am renewing my account for another year. Their downtime is minimal-- non-existant for my account that I know of. Their customer support via email is fast and to the point. Their services are great for a small 'hostee' like myself. Unlimited domains, consistent email with 2500 mailboxes (!), their control panel is easy to use and has many features. Their shared servers are fast and so far have never had any problems as a shared account. I can't speak for big business or dedicated server people, but for a client that has four or five sites with decent but not overwhelming traffic these guys are perfect for me.

I did cut their value score because they did raise rates in the respect that if you don't upgrade to a three year deal you get bumped to %8.95 per month. It's not a deal breaker but their was no advance notice to current customers, just the larger price filled in on the renewal notice-- unprefessional in my book. I'd recommend BlueHost and plan on renewing until their price becomes unreasonable or their customer service slips.

So far I am pleased with my plan and the service that backs it up.

I have been hosting my site with Bluehost for almost 2 yrs now.According to my experience with bluehost I think they are good small business hosting and honestly if you have a large business and million hits per month then why would you want shared hosting at all?

Pros: Good uptime,enough databases (50 mysql and 50 postgre),Goog bandwidth,Enough space,Decent customer service if you know what you are talking about otherwise no one can help an idiot.

Cons: Don't allow Full DNS management you have to open a ticket to get you CNAME or A record pushed.Don't allow streaming.Little bit overpriced for the service.

Remark:I recommend it for small business. Large business with over 100K hits/month please find a dedicated host and dont act cheap.

Reviewer: Chea Y

Whoa! Can I say anymore, yes. I do agree with the other reviewers that this is the best host for it`s price! Period! I also did research and found no other compared to this host. I am a new web developer and having that easy to use control panel gives me all the tools I need with a boost of easy access. I can`t believe I got so much stuff out of the package for only $6.95 a month. I dont get what all those other host`s offer that bluehost offers for a cheaper price. I only have 1 negative comment- Their HTML editor has to go. That thing sucks, but again who the heck uses an online editor when you got a desktop program that already does everything(uploading ect). Whoever created this host is a freakin genius. It`s like Gmail vs Hotmail...but gmail sucks anyways. laterz...

I have been using Bluehost.com services since past two years.

I have two accounts hosted by them.

And I am quite satisfied with their services, espacially with their excellent 24/7/365 customer support. Thats why I chose to get another account without instead using "addon domain" feature in my control panel. I am hosting 7 Websites in my first account and only one in the another one, because its our company website. I recently planned to launch a free video and picture site like youtube.com and disappointed to know that they dont suppot ffmepg libraries to convert the uploaded videos on the server. Since than I am looking for a reputable hosting company thats would allow me to have a video sharing website.

Pros:
- Updating packages with new features.
- Excellent Customer Support

Cons:
- They dont support FFMPeg with LAME, libogg and libvorbis support & FFMPeg-PHP (to get video information through PHP).
- Mencoder-Mplayer (for converting uploaded videos to the Flash Video format).
- FLVtool2 (to inject meta-data to the converted videos).

I hope to see these features in my package in upcomming months.

Or I might qitch to somewhere else.

Over all. Bluehost ! you are the best, so far.

Reviewer: Kamil

Best Host I Tried!

When I came upon Bluehost I knew that they were for me. They had everything what I needed including Fantastico and phpMyadmin. I am very happy with the customer service that they have. When I found out that they doubled their bandwidth and hosting space I called them to increase my bandwidth and hosting space and they did it within 2 hours! So far I haven't had any downtime at all with them and it's great!

They also have free $50 Adwords credits and $50 Yahoo credits which is great!

I highly recommend their service!

Reviewer: Brian

Keeps getting better.

I've been a Bluehost customer for over 2 years and have been very happy with their service.

When I started the packages were a bit smaller than they are now, but they doubled the space and bandwidth last year and gave many more mysql databases. One concern I had was they didn't update my account right away, but when I called them and told them I noticed the changes on their homepage they upgraded my account the same day. This year the same thing happened with addon domains (which had been limited to 5) and again they upgraded me right away.

The thing I like the most about Bluehost is the customer support. Other web hosts I've used in the past were impossible to reach by phone and non responsive to emails. The few times I've had to call Bluehost I've had them on the phone in 20 minutes or less and they clear support tickets very fast.

Biggest Pro: Great customer service.

Reviewer: Casey

Fast, Easy, Cheap

We host the Linux/BSD Tape Device certification program at Bluehost and so far in the several years that we have had the site up we've enjoyed the hosting. We have no had any issues with downtime or with security breaches. Also the prices are great. They also have Ruby on Rails support now which rocks. The one problem I do have with them is their hosting control panel is cumbersome and not as easy to use as others I have come across. Upload speeds from their servers could be a bit faster as well but overall I'm satisfied.

Reviewer: Forrest

 Better than expected

The few times I've had to get in touch with support, they've been available within minutes. Even at odd hours in the night. My site has gone down a few times very briefly - 10 mins or so - but I understand any web host is going to have less than 100 % uptime. Overall, I'm happy.

 
Reviewer: Rightwaysolution

Well I have been using bluehost from last 2-3 years and I am very happy with their services. They are very helpful people if you are in trouble.

We bought the domain and hosting and the billing was so smooth and easy that we did not even get to know when were we billed and that was so impressive .

Regarding the account : Any changes whatsoever in the domains are immediately emailed to the email account we used for registration.

They are having very fast and reliable servers. My site is running very smoothly and never have major problem in last 2 years.

So I highly recommended their services !!

Reviewer: Aydan Bedinham

Bluehost simply the Best !!

When I compare Bluehost to the other hosting services I have seen and used, I know I’m getting the best. Whenever I have drawn on the knowledge of the technical staff in order to solve problems such as installing scripts they have been more than happy to help (I wouldn't have gotten my forum working without them), furthermore whenever they improve their offer further, all i have to do is ask and they upgrade my account free of charge. I live in Australia, so I don't know about the value of hosting in America, but compared to the ones I've seen online, and the ones in my local area, Bluehost kills them, the value for money is truly incredible. They are experiencing some problems with their new features, but that is to be expected, and just goes to show the lengths they're going to, to provide the best for thier customers.

Reviewer: Mariz

I have been with Bluehost for more than a year now. I like them considering they are an established host and their hosting features really fit my needs for my websites. No downtime but just some problem with the "exceeded cpu limit". Everytime I uploaded huge number of photos, all my websites were unaccessible. So far, that's my problem with them, but if I'm not doing huge uploads, everything's fine. They have an excellent support which does not require ticketing and I just chat with them and my problems solved. All in all I could say that I will stay with them for the rest of my websites life!

Reviewer: Tushar Dhoot

Best Support Ever...Close to 100% Uptime

In all of my 2 years experience with Bluehost, I have never been let down by their phone support or their web support. Some of them have even went beyond their call of duty to help me debug my websites and code.

I have also only recieved one instance of downtime ever in 2 years, in which someone DDoS attacked someone using the same server as I. They fixed it immediatly, and within 1 week my site was well again.

Their prices are pretty good too, matching other competitors and beating them most of the time.

Reviewer: Xiayi Palmer

Bluehost: Not bad

I just started with blue host. They have Linux servers which is a plus. Though you have to watch out for their plans. They charge you nearly the same amount for 6 months and 1 year. I signed up for the 1 year plan so it was okay. The price they have on their front page is for the two year plan. So unless you want your site up for a long time I wouldn't suggest them.

Customer service seems to be pretty good, but I had some issues with email that are still not resolved.

I've had no problems with server and connection speed.

I'd like to add that the software it comes with is great and no prior knowlege of html or webdesign is needed to make a professional looking site. It also has blogging softeware.

What i like best is their 300 GB/month bandwidth cap which is probably the best you can get for a shared plan. Though you have to make your own favicon.ico or theirs will be shown on your site (the little picture by your domain name).

Reviewer: Frank Friel

Without a doubt, a great hosting solution. I have several domains with this host and am extremely satisfied with product, performance, and support. Their support really shines. They are very attentive and helpful. I have never had an issue that wasn't resolved within 24 hours or less.

Reviewer: Paul

Best features $7 plan gives you WAY MORE stuff than you will ever need. Other companys give you like 1 domain name and 1 database. Blue host gives you 5 addon domains and 10 databases. The features dont stop there but look at there site to see the rest. Also #1 reason I moved to Bluehost is the great customer service/support from them. There tech support is great and they also are open alot more hours than many hosts. There open till 10pm thats great for people who work. If you get off work at 6pm and get home good luck calling most hosts there closed. Blue host is still there. Overall I think there number one by far!